This Shipping Policy applies to orders placed on lifeoranew.us, operated by Lifeora New
WHERE WE SHIP FROM
Orders ship from our fulfillment location in the United States:
Lifeora New
Des Plaines, IL 60000
United States
PROCESSING TIME
- Most orders are processed and handed to the carrier within 1–3 business days after payment is confirmed.
- Orders do not ship on weekends or U.S. federal holidays.
- Transit estimates begin after the order has shipped, not on the day you place the order.
SHIPPING METHODS, COSTS & DELIVERY ESTIMATES
We ship within the contiguous United States via USPS, UPS, or FedEx (carrier selected at fulfillment). Delivery estimates are business days after shipment:
Method | Estimated transit | Cost
Standard Ground | 5–7 business days after ship | FREE on all U.S. orders
Expedited | 2–4 business days after ship | $15.00
Express | 1–3 business days after ship | $25.00
Alaska, Hawaii, and U.S. territories may require additional transit time and may not qualify for free standard shipping. International shipping is not currently offered unless stated at checkout.
ORDER TRACKING
When your order ships, you will receive a shipping confirmation email with a tracking number. It may take up to 48 hours after the label is created for the carrier to show the first scan.
DELAYS & ISSUES
Carrier delays, weather, peak seasons, and incorrect shipping addresses can affect delivery times. If tracking has not updated for several days after the expected window, email [email protected] with your order number.
If an order is returned to us because of an incorrect or incomplete address you provided, we may charge a re-shipping fee or refund the order minus original outbound shipping (if any) and return-to-sender costs.
QUESTIONS
Contact us at [email protected], +1 (364) 205-1201, or visit Contact Us (/contact-us/). For returns after delivery, see our Return and Refund Policy (/return-and-refund-policy/).